Americas

Canada Post data breach affected 4,500 customers says OCS

The Ontario Cannabis Store (OCS) says a data breach at Canada Post has caused some customers’ delivery information to be hacked.

In an email notice to customers, Patrick Ford, president and CEO of OCS said Canada Post notified them on Nov. 1 that about 2 per cent of customer orders, which is approximately 4,500 orders, was accessed by someone through Canada Post’s delivery tracking tool.

The OCS said that once they were made aware of the incident, they immediately engaged with the Office of the Information and Privacy Commissioners of Ontario about the breach.

They said they have been working with Canada Post to identify the cause of the issue and to prevent future incidents of breaches to customer privacy and information.

“The OCS has encouraged Canada Post to take immediate action to notify their customers,” said the OCS in the email sent to customers. “To date, Canada Post has not taken action in this regard.”

In the notice, they state that a customer’s delivery information that might have been accessed in the breach includes: postal code, name or initials of the person who signed for the order, OCS reference number, Canada Post’s tracking number and the OCS corporate name and business address.

However, information like the name of the person who made the order, delivery address, payment information and the contents of the order were not involved in the breach and was not affected.

More to come…

 

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