New SafeEntry system installed at over 2,700 places across Singapore

SINGAPORE – The compulsory roll-out of SafeEntry Gateway devices in places with large numbers of visitors was completed by Monday (April 19).

Malls, cinemas, supermarkets and hospitals are among more than 2,700 locations that are equipped with the new SafeEntry system.

Visitors can now tap their TraceTogether token, or phone with the TraceTogether app, on the devices to register their visit for contact tracing purposes.

It paves the way for TraceTogether to be the only means to register visitors at across 200,000 locations in Singapore where SafeEntry is deployed.

On March 16, the Smart Nation and Digital Government Office (SNDGO) announced that selected crowded places had to implement the new check-in method, using either a physical device called the SafeEntry Gateway Box or the SafeEntry (Business) app, by Monday.

These venues included popular wet markets, large standalone retail outlets, selected museums and galleries, places of worship, funeral parlours with wake halls as well as Mice (meetings, incentives, conferencing and exhibitions) venues hosting more than 100 people.

Existing SafeEntry check-in methods using the QR codes and a visitor’s NRIC will still be available at these places.

For now, public venues are not required to implement TraceTogether-only SafeEntry, except for events or businesses that are part of ongoing pilots, such as live performances, cinemas and selected nightlife venues.

In response to queries, SNDGO said that the majority of mandated venues were already using the SafeEntry Gateway for check-ins before Monday.

Apart from faster check-ins, the new system can tell whether the TraceTogether token is in working condition for effective digital contact tracing.

Those with TraceTogether tokens that are not working can take them to a token replacement booth, which from this month are set up at some venues with the gateway system.

They can also get them replaced at any community club. Replacement is free.

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With over 90 per cent of Singapore residents onboard the TraceTogether Programme, SNDGO encourages more businesses to set up the SafeEntry Gateway device for the convenience of their patrons.

Operators of venues the Government has identified as requiring the SafeEntry Gateway Box can get up to four for free.

If they need more, they can appeal to the Government Technology Agency, which developed the gateway system.

Operators can also download the free SafeEntry (Business) App from the Apple App Store or Google Play store.

More information on the application and set-up of the SafeEntry Gateway is available on the SafeEntry website.

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