A woman was sent ‘creepy’ messages by a bus tour worker who got her details from a test-and-trace form.
Kat Kingsley, 25, gave her personal details to Original Tour as she went on the sightseeing bus in Windsor.
A few days later she received two messages from a member of staff who said she had been ‘living in his head’, and asked to see her again.
The man, who Kat says was Italian, said he had decided to ‘to stop being silly and go full stupid and write you’.
At one point, he even admitted ‘knowing all the risk involved in using data that’s not supposed to be for me’.
Original Tour said it ‘takes the matter extremely seriously’ and has launched an investigation.
Kat, from Hayle, Cornwall, said the messages ‘weirded’ her out and she doesn’t think she will give her details out again.
She said: ‘I am a nanny and I took the child I was caring for to Windsor for a day out, and wanted to take him on the open top bus.
‘I bought a ticket off the man, I cannot remember his name, only that he was Italian, and before getting on the bus I had to sign my name and number on the track and trace paper which was a clipboard he was holding.
‘We got on the bus, had a great time, said our goodbyes. This was on Thursday.
‘Then on Sunday night at about 10pm, I received very strange messages from the bus ticket man.
‘At first I was pretty shocked, I never thought this would happen to me – but I figured I’d wait until the morning to ask for advice from people.
‘When I woke up I thought about it more and more, and realised how big of an issue this actually is.
‘Not only that, but he had mentioned the child’s name in the messages as well. So as a duty of care for the child, I had to report it anyway.
‘I suffer from situational anxiety, and I was so anxious not only that this had happened, but the fact I had to go and tell the family that unfortunately their child is involved.
‘I was quite literally shaking all morning, when I told the parents. I have a number for a man that works for the company to give me a formal apology, but I’m not sure how I want to follow through yet.
‘I would just urge people to be cautious as the system is not very safe and needs re-evaluating.
‘Now I don’t think I will give my details over again. I’m going to be wary of everywhere else.’
Original Tour said if the incident was ‘proven from our investigation, this is totally unacceptable’ and it would take appropriate action.
A spokesperson added: ‘It goes against the values of our organisation entirely.’
A Department of Health and Social Care spokesperson said: ‘The unauthorised use of customers’ information provided for contact tracing is unacceptable and every business must comply with all data protection legislation.’
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