Hake’s on a plane! British Airways passengers are baffled to see more than 100 boxes of frozen fish on Terminal Five conveyor belt instead of their bags
- Becca Braunholtz, from Dorset, arrived at Heathrow Terminal 5 on Monday night
- She said ‘at least 100’ boxes of fish were seen gliding around a luggage carriage
- Empty-handed passengers were given claim forms and advised to go home
- BA apologised in a statement and said most passengers had received their bags
British Airways passengers smelt something fishy when they saw crates of frozen sea bass arrive at Heathrow instead of their luggage.
‘At least 100’ boxes of seafood were seen gliding around a luggage carriage at the airport’s Terminal 5 on Monday night, leaving travellers ‘baffled’ as to where their belongings had gone.
Becca Braunholtz, from Sherborne, Dorset, told the BBC it was ‘the weirdest thing’ to see crates of sea bream instead of her luggage as she had landed shortly after 10pm following a family in Cyprus with her husband and two children, aged 11 and 7.
British Airways passengers were left shocked when they saw crates of frozen sea bass arrive at Heathrow Airport’s Terminal 5 on Monday
‘At least 100’ boxes of seafood were seen gliding around a luggage carriage at the airport
Some passengers were ‘irate’, she said, adding: ‘We thought our luggage was in the second wave of deliveries but it was just box after box of fish.
‘Everybody was being quite British and polite about it but when more and more boxes started going round we all started to suspect something wasn’t right.’
Mrs Braunholtz said there were at least 100 frozen fish boxes, all with stickers for JFK Airport in the US.
When she spoke to BA staff about the situation they were ‘perplexed’ and did not know how it had happened.
She added: ‘We just can’t fathom why, at some point, one of the people loading these boxes of fish didn’t think ”this can’t be right for Terminal 5”… it’s baffling.’
Becca Braunholtz, from Sherborne, Dorset, said it was ‘the weirdest thing’ to see crates of sea bream instead of her luggage
Passengers were left perplexed as the crates of sea bream arrived on the conveyor belt
Empty-handed passengers were eventually given claim forms and advised to go home.
British Airways have since contacted the family and said their luggage would be returned later today.
BA apologised in a statement and said most passengers had received their bags as normal, and said that they have been reuniting travellers with their luggage ‘after realising that something fishy was going on’.
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